PRE-ORDER POLICY

ORDERS WILL SHIP WITHIN 14-21 BUSINESS DAYS EXCLUDES WEEKENDS/HOLIDAYS

 Pre-orders are not in stock. The benefit of a pre-order gives you a chance to secure your size without the risk of that size being sold out once it is posted. You are able to purchase the item before the product arrives at our location and secure the desired size by making a normal purchased transaction through the check-out as usual and make a full payment.

Pre-orders once placed cannot be cancelled/refunded. 

Your order will be shipped upon arrival of the ordered Pre-Order item(s). Please note dates are not guaranteed and delays may occur. (see shipping policy)

Refunds are not issued for any unexpected delays, change of mind/sizing or cancellations, so we ask that you take precautions when placing a pre-order.

12Gates is not liable for any unforeseen delays that may occur. (see shipping policy) You will be contacted once your pre-order is ready for shipping.